Activ Absence Brand Promise
This is the Activ Absence brand promise to you, our customer and sets out what you can expect when you deal with our brand. We promise that:
We value our customers
We treat all our customers with respect, listening and responding to their needs and we maintain regular contact with them on an ongoing basis.
We will add value to your business
Our innovative software will save our customers time, reduce the costs of administering absence and increase their ability to report on all aspects of absence. It will also assist in compliance by ensuring a consistent sickness and absence policy throughout the organisation.
We offer a speedy, simple set up
We will let the customer know clearly what information we will need from them prior to deployment. We guarantee that we will deploy the software in line with the agreed schedule.
We keep your data secure
We store your data on secure servers and comply with all data protection standards and security protocols.
Our software is easy to use
We provide software that is intuitive to use and we provide guidance for the HR team as part of the deployment process.
We offer ongoing support
We provide support via telephone and email from 9.00am to 5.00pm Monday to Friday. We respond to support enquiries promptly and maintain contact with the customer until their query is fully resolved.